Q1: Do you support customized products?
A: Yes. Based on more than 15 years of industry experience, we possess strong R&D and manufacturing capabilities to provide comprehensive OEM/ODM services.
Q2: How long does it take to develop a new product?
A: Utilizing unique 3D printing and polymer composite material technology, we have successfully shortened the development cycle of new products to as little as 1 month.
Q3: How are the vehicles packed?
A: Generally, we pack goods in containers using iron frames. We can also accommodate special packaging requirements upon request.
Q4: What is the warranty term?
A: We offer a 1-year warranty for the whole vehicle and a 5-year warranty for the lithium battery. Warranty periods can be extended based on your needs.
Q5: What are your terms of payment?
A: T/T 30% as a deposit, and 70% before delivery. Other payment terms can be discussed on a case-by-case basis.
Q6: What is the lead time for the product?
A: Generally 25-35 days after receiving the deposit. The factory manages four complete processes: body manufacturing, painting, welding, and assembly. Delivery time depends on order items and quantity.