Frequently Asked Questions
How can I get samples to test your products?
We accept sample orders. Please contact our sales team to confirm the details before placing your order.
Can I use my own logo or brand on the vehicle?
Yes, we provide OEM services. We can apply your logo and brand, and we also accept custom configurations and colors.
What is the typical delivery time?
Standard orders usually take 25-30 days after payment confirmation. Sample orders typically take 35-45 days.
Is it possible to mix different models in one container?
Yes, different models can be mixed in a single container. Please consult with our managers to finalize the order details.
What are your after-sales and warranty terms?
We provide a 1-year warranty for main parts like the battery and motor. In case of quality issues, we offer free replacements and cover the associated costs.
Do you offer any discounts?
We value our partners and provide various discount structures throughout the sales and after-sales process.
Golvaris Car
