Frequently Asked Questions
Is it safe to order online internationally?
With over 20 years of export experience worldwide, we provide professional support and clear instructions throughout the order, production, shipment, and delivery process to ensure a smooth experience.
What is the warranty and after-sales service policy?
All products come with a one-year warranty. Our professional technical team responds to feedback immediately to troubleshoot issues and provide either technical support or free spare parts as needed.
How can I start the purchasing process?
Simply send an inquiry or message. We will provide a final offer and invoice for your review to complete the transaction.
What are the available payment terms?
We support a 30% advance deposit, with the balance due before shipment. We also accommodate various structures including L/C at sight.
Which payment methods do you accept?
We accept a wide range of payment methods including TT (Wire Transfer), Online Transfers, Credit Cards, VISA, PayPal, and Apple Pay.
What is the climbing capacity and motor power?
The electric golf cart features a climbing capacity of 20% and is equipped with high-performance motors ranging from 3.5kw to 7.5kw depending on your configuration.