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Frequently Asked Questions
Do you support customized products?
Based on over 15 years of industry experience, we possess strong R&D and manufacturing capabilities to provide professional OEM/ODM services.
How long does it take to develop a new product?
By utilizing unique 3D printing and polymer composite technology, we can shorten the development cycle for new models to as little as 1 month.
What is the standard lead time for orders?
Generally, delivery takes 25-35 days after receiving the deposit. The exact timing depends on the specific configuration and order quantity.
What are the warranty terms?
We provide a 1-year warranty for the entire vehicle and a 5-year warranty for lithium batteries. Extended warranty options are available upon request.
How is product quality ensured?
We perform 100% testing before delivery. We use automotive-grade components and a life-cycle quality management system to ensure performance and durability.
How are the vehicles packed for transport?
Vehicles are typically secured in containers using sturdy iron frames. Custom packaging requirements can be accommodated upon request.