What trade terms do you offer?
We offer flexible international trade options including EXW (Factory pickup), FOB Haikou/Xiamen Port, and CIF to designated ports.
What is included in your warranty coverage?
We provide a 24-month comprehensive warranty on core components, backed by our ISO 9001-certified quality management system.
How many color customization options are available?
You can choose from 30+ standard colors with Pantone matching, or request custom colors (MOQ applies).
What are your production timelines?
Standard lead times are 15-20 working days post-deposit during regular seasons, and 25-30 working days during peak season (August-October).
What payment methods do you accept?
We accept secure transactions through a 30% deposit via T/T or L/C at sight to initiate production, with the remaining 70% balance due before shipment.
How are products packaged for shipping?
We use a professional knock-down (KD) packaging system featuring reinforced steel frames, shock-absorbent EPE pearl cotton lining, and IP67-grade waterproof wrapping.