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Frequently Asked Questions
Q1. Can you customize the vehicles according to special requests?
A: Yes, we customize vehicles as per customer's special request with reasonable cost and lead time, provided the customization does not require chassis modification.
Q2. What are your terms of packing?
A: Generally, we pack our goods in containers using iron frames. If you have specific requirements, we can accommodate them.
Q3. What are your terms of payment?
A: We require T/T 30% as a deposit, and the remaining 70% before delivery. We provide photos of the products and packages before you pay the balance.
Q4. How long does the delivery take?
A: Generally, it takes between 30 to 60 days after receiving your advance payment. The specific time depends on the items and the quantity of your order.
Q5. Do you test all your goods before delivery?
A: Yes, we perform 100% testing on all products before they are dispatched.
Q6. What are the requirements to be an authorized dealer?
A: Key requirements include: having experience in the electric vehicle business, the capability to provide after-sales service, and the ability to sell a reasonable volume of vehicles.