Q1: Do you support customized products?
A: Yes, with over 15 years of industry experience, we have strong R&D and manufacturing capabilities to provide full OEM/ODM services.
Q2: How long does it take to develop a new product?
A: Utilizing unique 3D printing and polymer composite technology, we can shorten the new product development cycle to as little as 1 month.
Q3: How are the vehicles packed for delivery?
A: Generally, we pack goods in containers using iron frames (CKD/SKD). Special requirements can be accommodated upon request.
Q4: What is the warranty term?
A: We offer a 1-year warranty for the whole vehicle and a 5-year warranty for the lithium battery. Extensions are available based on needs.
Q5: What are your terms of payment and lead time?
A: Payment: T/T 30% deposit, 70% before delivery. Lead time: Generally 25-35 days after deposit, depending on the order quantity and items.