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Frequently Asked Questions
Do you support OEM or custom orders?
Yes, OEM orders are allowed. We can accommodate specific requirements based on your needs.
Can I request a sample before bulk ordering?
Yes, we accept sample orders for quality testing and market evaluation.
How do you handle product tracking after shipment?
After sending, we will track the products for you once every two days until you receive them. We provide full support during the testing phase.
What is the maximum loading capacity of this model?
This model is designed to support a maximum loading weight of 120kg.
What are the available speed settings?
The vehicle features three adjustable speed settings: 6 km/h, 12 km/h, and 18 km/h.
What should I do if I encounter technical issues?
If you have any questions or encounter any problems with the goods, please contact us immediately, and we will offer a professional solution for you.