How about your delivery time?
It takes approximately 5 days to ship if items are in stock, and 25 days if production is required.
What is your warranty period?
Generally, the product warranty period is 12 months for key components starting from the date of receipt.
What should we do if there are quality problems?
Please send pictures or videos of the broken parts. We provide technical support and free replacement for key parts within the 12-month warranty period.
What payment methods do you support?
We typically require a 30% deposit, with the 70% balance to be paid within 3 working days after receiving the copy of the B/L.
What are your trade terms?
We offer EXW, FOB, CIF, and CFR terms to choose from, and can adjust according to your specific requirements.
Do you support customization?
Yes. We provide both standard products and support for customized product requirements.